Order guide
The user came to the BEIMEIJIANYUAN page
New User Registration
You need to fill in your name, phone number, e-mail address, mailing address, and login password. Email address and login password are required when logging in again
You need to fill in your name, phone number, e-mail address, mailing address, and login password. Email address and login password are required when logging in again
Old user login
Enter your email address and login password
Find a product
Use the search tool on the site to find the product or use the product pinyin to find the product in alphabetical order
Select product
You can add interested products to the "shopping cart" on the "product order" page, modify the quantity of the ordered products on the "current shopping cart" page, and submit the final order
Submit orders
Confirm the consignee's information and discount card number (if any) on the "Order Shipping" page, checkout and payment one by one, you can also return to the "Shopping Cart" page to modify the number of products ordered
Checkout payment
Common payment methods are: PayPal, telephone transfer, and users in China can transfer funds to ICBC accounts. For other payment methods, please contact customer service.
Waiting for receipt
According to the shipping method selected by the user, it is divided into ordinary shipping (4-9 working days) and express shipping (1-3 working days). Please consult customer service for the shipping time outside of Canada.
The user came to the BEIMEIJIANYUAN page
New User Registration
You need to fill in your name, phone number, e-mail address, mailing address, and login password. Email address and login password are required when logging in again
You need to fill in your name, phone number, e-mail address, mailing address, and login password. Email address and login password are required when logging in again
Old user login
Enter your email address and login password
Find a product
Use the search tool on the site to find the product or use the product pinyin to find the product in alphabetical order
Select product
You can add interested products to the "shopping cart" on the "product order" page, modify the quantity of the ordered products on the "current shopping cart" page, and submit the final order
Submit orders
Confirm the consignee's information and discount card number (if any) on the "Order Shipping" page, checkout and payment one by one, you can also return to the "Shopping Cart" page to modify the number of products ordered
Checkout payment
Common payment methods are: PayPal, telephone transfer, and users in China can transfer funds to ICBC accounts. For other payment methods, please contact customer service.
Waiting for receipt
根据用户所选择的的运送方式分为普通运送(4-9个工作日)和特快运送(1-3个工作日)，加拿大境外运送时长请咨询客服.
For offline payment customers, please provide the order number in time so that the customer service staff can inquire about the order information.
| Delivery Method | Delivery Method | freight | |
| 加拿大境内 | 普通运送 | 4-9个工作日 | 结帐自动计算或电邮查询 |
| 加拿大境内 | 特快运送 | 1-3个工作日 | 结帐自动计算或电邮查询 |
| 加拿大境外 | 邮政或专递 | 7-14个工作日 | 结帐自动计算或电邮查询 |
Note:
1. The delivery time is calculated from the second working day after the express is picked up under normal customs clearance
2. For other regions, please email for inquiries. Due to Christmas and Chinese New Year, delivery may be delayed.
3. Due to the change of postage and delivery time, please refer to the quotation of North America Jianyuan by mail on the same day. .
4. Any delay caused by tariffs imposed by the receiving country or seizure inspections, North America Jianyuan will not bear the time and economic losses caused thereby.
contact us
- Phone：xxxxxxxxxxxxxxxx
- E-mail：xxxxxxxxxxxxxxxx
- Address：xxxxxxxxxxxxxxxx
Orders outside of Canada are all pay-as-you-go orders:
Precautions:
1. When making a wire transfer, please indicate your order number or name and product name in the “Remittance Purpose” column of the wire transfer form.
2. Support all banks’ online bank transfers.
3. Payment will be received in real time, and the order will be confirmed in real time on the North American Jianyuan Online Store.
For any other payment methods, please call North America Jianyuan or send an email to XXXXXXXXXXXXX
After-sales service
You can send an email to your mailbox at any time, and we will wholeheartedly provide you with fast and convenient service. Our service time period is:
Online mall customer service email: XXXXXXXXXXXXXXX
User information protection
All customer information passes through a secure server, and the information is encrypted before being transmitted to us. Credit card information is through the use of a secure server (SSL secure socket layer encryption, online secure transaction standard)
User privacy policy
North America Jianyuan respects your privacy and is committed to protecting it. Your information will not be passed on to a third party unless you explicitly agree. If you are not sure whether to send your credit card details on the Internet. You can also email your order information and payment method to xxxxxxxxxxxxxxxx, and we have customer service staff to serve you.
Return refund policy
Send us a return/refund application via email within 7 days after receiving the goods. For reasonable reasons, our company will try our best to meet the needs of customers, except in the following cases:
1) The round-trip mailing fee is non-refundable
2) Deduction, confiscation, customs duties, fines, delays, etc. by the customs of the country where you are located are not included in the refund
3) Please keep the returned product clean and unopened. Contact email: XXXXXXXXXXXXXXX
